Contact

Reach NexaraTech support.

Use email for Kroma support, product questions, privacy requests, or general NexaraTech inquiries.

Kroma supportPrivacy questionsPurchase accessProduct inquiries

One inbox handles support, privacy, and product questions.

We aim to respond within two business days. NexaraTech cannot view private media or local Kroma records unless you choose to send a specific example.

Website support uses your email client. It does not create a website ticket record or send an automatic receipt.

Before sending

Share enough context.

Include app name, device model, iOS version, Kroma app version, and a short description of what happened. Redact private media, captions, account tokens, and personal information from screenshots or files.

Do not include private media, credentials, tokens, or account secrets.