One inbox handles support, privacy, and product questions.
We aim to respond within two business days.
Website support uses your email client. It does not create a website ticket record or send an automatic receipt.
Contact
Use email for Kroma support, product questions, privacy requests, or general NexaraTech inquiries.
One inbox handles support, privacy, and product questions.
We aim to respond within two business days.
Website support uses your email client. It does not create a website ticket record or send an automatic receipt.
Before sending
Include only the app name, device model, iOS version, Kroma app version, and a short description of what happened. Do not send private information of any kind, including private media, captions, personal information, credentials, tokens, or account secrets. Do not attach screenshots or files that contain it.